Support Center

Need help with FlowIn? We've got you covered. Find answers to common questions below or reach out to our support team.

Getting Started

How do I block an app?

1. Open FlowIn
2. Tap "Add Apps to Block"
3. Select the apps you want to block
4. Tap "Block Selected Apps"
5. The apps will be immediately blocked

How do I set up a blocking schedule?

1. Go to the "Schedules" tab
2. Tap "Create New Schedule"
3. Select days and times for blocking
4. Choose which apps to block during this time
5. Save your schedule

Can I temporarily unblock an app?

Yes! If you need emergency access:
1. Try to open the blocked app
2. Tap "Need Access?"
3. Choose a time limit (5, 15, or 30 minutes)
4. The app will re-block automatically after the time expires

Focus Sessions

How do Pomodoro sessions work?

1. Go to the "Focus" tab
2. Set your work duration (default: 25 minutes)
3. Set your break duration (default: 5 minutes)
4. Tap "Start Session"
5. All selected apps will be blocked during work periods

Can I customize focus session lengths?

Yes! In Settings > Focus Sessions, you can:
• Adjust work period length (5-90 minutes)
• Adjust break period length (1-30 minutes)
• Set custom apps to block during sessions
• Enable notification reminders

Troubleshooting

Apps aren't being blocked properly

1. Make sure FlowIn has Screen Time permissions enabled
2. Go to Settings > Screen Time > App Limits
3. Ensure FlowIn is listed and enabled
4. Restart your device if issues persist

I forgot my FlowIn passcode

If you've set up a passcode and forgotten it:
1. Tap "Forgot Passcode?" on the lock screen
2. Answer your security question
3. Or use Face ID/Touch ID if enabled
4. Contact support if you need further help

Premium Features

What's included in FlowIn Premium?

• Unlimited app blocking (Free: 3 apps)
• Unlimited schedules (Free: 1 schedule)
• Detailed screen time analytics
• Website blocking in Safari
• Cross-device sync
• Priority support

How do I upgrade to Premium?

1. Open FlowIn
2. Go to Settings > Upgrade to Premium
3. Choose monthly or yearly billing
4. Complete purchase through App Store
5. Features unlock immediately

Contact Support

App Requirements

iOS Version: 15.0 or later
Devices: iPhone, iPad
Storage: ~50 MB
Permissions Required: Screen Time API access

Tips for Success

• Start small - block just 1-2 apps initially
• Use schedules to create work/life boundaries
• Try focus sessions for deep work
• Review your weekly analytics to track progress
• Join our community for motivation and tips